Because of Another Greedy Microsoft Mistake?

First Things First

First, I need to apologize for not writing on the Apple/Google controversy like I had promised, but there is something that has been recently uncovered that is a bit more pressing. And I am sure that everyone who reads these posts is aware of the cracks I make about Microsoft and anything having to do with the company (Linux All The Way!). I state this because what has happened (and is still happening) to T-Mobile is not their fault, yet they are taking the hit for it already.

What’s Going On?

It was announced recently, or finally admitted, (depending on how you look at it) that T-Mobile’s data services have been interrupted for some time. The apparent explanation was that a Danger Microsoft server had gone down. Microsoft acquired Danger about a year ago and had teamed up with T-Mobile shortly after to deliver the data services to Sidekick users. It was announced yesterday that the server problems are probably due to sabotage within the Danger Microsoft company.

What Kind Of Sabotage?

Well, according to Apple Insider:

…“The sources point to longstanding management issues, a culture of “dogfooding” (to eradicate any vestiges of competitor’s technologies after an acquisition), and evidence that could suggest the failure was the result of a deliberate act of sabotage...”

And also stated:

Microsoft’s Roz Ho launched an exploratory group to determine how the company could best reach the consumer smartphone market, identified Danger as a viable acquisition target, and then made a series of catastrophic mistakes that resulted in both the scuttling of any chance that Pink prototypes would ever appear, as well as allowing Danger’s existing datacenter to fail spectacularly, resulting in lost data across the board for T-Mobile’s Sidekick users.

Meaning, in complete layman’s terms, that Microsoft screwed up, AGAIN.

So What Happens Now?

Well here’s the problem. Because of this catastrophic screw up, apparently most of the Sidekick users have lost all of their data. 800,000 Sidekick users and there is nothing left. T-Mobile is claiming that they have found a way to possibly restore some of the lost data to maybe a handful of users, but I’m thinking that it is being said just to hold back their customers form torching their building. Think about this… Why would it be announced to Sidekick users to “…please do not turn off phones, or let them power down in any way. If you do, all data WILL be lost because there is NO BACKUP on our servers…” and then a day later claim that there is a possibility of recovery? I don’t think so.

What Is Being Done About It?

So because of this, T-Mobile is offering a $100 credit towards any of the other services they offer, or for a credit towards a future bill, among other things. But I’m thinking that after a disaster like this, why on Earth would anyone WANT to continue using T-Mobile services? After putting your trust into a big company like T-Mobile and having all of your important and, in most cases, irreplaceable information lost, who is going to want to chance it again? Some are talking about moving to a Blackberry, but the problem with that is there is a chance that the same thing will happen there too.

So What’s The Verdict?

Do not abandon T-Mobile! It’s not their fault. besides, they can’t afford this hit anyway. They are a relatively good company. It was Microsoft’s fault, so the Sidekick users should make it Microsoft’s problem. First of all, why should T-Mobile have to pay their customers for a problem Microsoft created? Second, because it is being shown that it was most likely the result of sabotage from an insider, I say put responsibility where it should be. With the greedy company that caused the problem in the first place and the greedy people who run it. I think that the T-Mobile customers who put their trust (and money) into their hands should try to make Microsoft pay. It’s about time Microsoft is made to have to clean up after at least one of their messes (Windows ME and Vista, among countless other problems). Class action suit anyone?

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And I promise that tomorrow I really will write about the Google/Apple controversy, as it seems to be heating up some again.
Any opinion expressed within this post is not necessarily that of Youserbase.org

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